Before we left Australia we had booked 1 full day safari, the Panorama day tour and the Moholoholo and Heodspruit endangered species tour. Our first tour was the full day safari. It was freezing cold and rained all day......but we had a wonderful day. The guide (Suzette) was wonderful. She gave us lots of information on the animals, their habitat, the other animals that interacted with each one. She answered every question we had. We were so impressed with her that we booked another full day safari and a night safari hoping she would be taking us again, which she did. She was also our guide for the full day panorama tour. Again we cannot speak highly enough of the service we received from Suzette. By comparison the tour to the endangered wildlife at Heodspruit was the opposite. Francis was our guide on that tour. She hardly spoke to us on the way to or from the centre, spending most of her time on the phone. She sat away from us at the centre and offered no information. In fact she looked bored the whole time. If we asked a question we were only given the briefest of answers, mostly just yes or no. We were so disappointed in her that had we had her for our first tour (the full day safari) we not only would not have booked extra tours with Echo Africa, we would also have cancelled the other pre-booked tours. Suzette understood that as tourists we were thirsty for information and she provided it. We had fun on every one of the tours we did with her. We would gladly recommend her to our friends and family travelling there. The day with Francis, we were happy to get back to our accommodation. It is difficult therefore to recommend Echo Tours as there is no certainty of the guide chosen by you for any given tour. We cannot recommend a tour with Francis.

Dear Sir/Madam, We went to Kruger Park and we stayed at Pestana Hotel on the 6th September. I went with my father and uncle, it was their first time there on a visit and I had booked a Full Day Safari because we had to return to Mozambique on the next day. I booked a Full Day Safari because I think if someone has only one day in the park they should enjoy it as much as they can. But unfortunately that didn't happen. We were informed by our guide that there were 4 people in our car that needed to come back to the hotel at lunch time because they had only booked an half day safari. We were extremely disappointed!! If it was a full day safari, it should meant to spend all day there, having lunch there, travelling inside it to visit it. Instead we had to return, had lunch in the hotel (they didn't have the chance to visit Shukuza or Lower Sabi Camps!!) ), and then return to the park taking the same roads!! I think this is a very wrong policy of your company. People that book different safaris should travel in different cars. This situation is really unfair for someone that has only one day to be there, it's really a shame. Regards, Catarina Ferreira

Albertina was the field guide and although she tried her best to find as much game as possible there are a few things I would like to point out. When she heard about a possible siteing over her radio she would take off like a rfle shot travelling at speeds beyond the speed limits. She had the windscreen up and was protected from the wind (a lttle chilly in the early morning) but obviously had no consideration for her clients that had no protection. Her general knowledge was good with the exception she told the clients you looked at the size of an elephant's tusk to ascertain it's age. Upon arrival at Afsaal picnic spot for morning tea she drove diaginally across a rather deep rain ditch so fast that the vehicle lurched to one side throwing the lady client completely off her seat. (thank God she was not injured) I saw what was coming and held on to the rail of the seat in front of me, but never the less suffered extreme whiplash in my back which resulted in severe pain fo a couple of weeks. I had not reported the matter earliier because you guys had been kind enough to send a vehicle to Phabeni gatefor us.

Best game drive ever , our guide Steven was awesome , everything we expected and more